tnc3-firmware/WindowsFirmwareUpdate.md

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# Firmware Update Process for TNC3 on Microsoft Windows 10
This document outlines the firmware update process for the Mobilinkd TNC3
for Microsoft Window, focusing on Windows 10. The update process should
be similar enough for all Windows versions back to Windows 7.
Please note that the firmware update software is cross-platform, so the
actual firmware update process is the same for Windows, Linux and MacOS.
The first part of this document outlines the download and installation
process of the firmware programming software and the required device
drivers.
The second part of this document outlines the firmware upgraded process
using the STM32CubeProgrammer software.
The third part of this document outlines troubleshooting steps.
If you have already downloaded and installed the STM32CubeProgrammer
software, feel free to skip to the [Firmware Update Section](#firmware-update-process).
# Installing the Firmware Programmer and Device Drivers
The Mobilinkd TNC3 uses the STM32CubeProgrammer software from
STMicroelectronics to perform firmware updates. This is a comprehensive
and cross-platform firmware update tool.
You will be performing the following steps:
- Downloading the software
- Unzipping the software
- Running the installer
- Installing Java (if not already installed)
- Installing the firmware update software
- Installing the device drivers
## Download the Software
The firmware update tool is available from here:
https://www.st.com/en/development-tools/stm32cubeprog.html
### Download the File
![Download file](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/download.png)
### Open the File
![ZIP file contents](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/zip_contents.png)
### Extract the Files
Double-click the executable file. Windows will ask you to extract all
files.
![Extract all files](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/extract_all.png)
Select "Extract all".
![Extract to](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/extract_to.png)
Make sure that "Show extracted files when complete" is selected. Once
complete, you will be presented with a new file browser showing the
extracted files.
![Extracted files](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/extracted.png)
### Install Java
Double-click the SetupSTM32CubeProgrammer-1.4.0.exe to run the installer.
You may be presented with a warning screen.
![Install warning](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_warning.png)
Select "Yes" to continue.
At this point you may be presented with a message saying that Jave is
required. This section will guide you through the installation
process. If this does not appear for you, please skip to the next
section.
![Requires Java](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/requires_java.png)
Select "OK" to continue. You will be presented with a browser window
to download the Java Runtime Environment.
![Download Java](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/java_download.png)
Windows may ask you to approve this software installation.
![Download Java](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/java_download.png)
Select "Yes" to continue. You will see the Java installation window appear.
![Installing Java](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/installing_java.png)
Once complete, you will need to go back to the File Browser showing the
STM32CubeProgrammer extracted files.
![Extracted files](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/extracted.png)
Double-click the SetupSTM32CubeProgrammer-1.4.0.exe to run the installer.
You may be presented with a warning screen.
![Install warning](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_warning.png)
Select "Yes" to continue.
### Install STM32CubeProgrammer
Follow the installation screens, choosing the defaults.
![Install programmer step 1](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_1.png)
Select "Next".
![Install programmer step 2](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_2.png)
Skip the information... select "Next".
![Install programmer step 3](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_3.png)
Accept the terms of the software license agreement and press "Next".
![Install programmer step 4](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_4.png)
Unless you have a very good reason to change the location of the installed
software, use the default path and select "Next.
You may be presented with a dialog informing you the location will be created.
Select "OK".
![Install programmer step 4.1](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_4_1.png)
The next screen asks which components should be installed. You should just
select the default components as these are all that is required for the
firmware update process on the Mobilinkd TNC3.
![Install programmer step 5](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_5.png)
The installation process will begin...
![Install programmer step 6](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6.png)
After the software is installed, the installer will install the required
device drivers.
![Install programmer step 6.1](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6_install_drivers.png)
Select "Next" to proceed with the installation. You may be asked to confirm
the installation of the drivers.
![Install programmer step 6.2](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_driver_confirm.png)
Select "Install" to proceed.
![Install programmer step 6.3](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6_drivers_now_installing.png)
When finished, you will see the following.
![Install programmer step 6.4](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6_installed_drivers.png)
Select "Finish" to proceed.
![Install programmer step 6.5](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_6_finished.png)
When complete, select "Finish" to proceed. The installer will finalize the
installation. Accept the defaults for the next two screens.
![Install programmer step 7](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_7.png)
![Install programmer step 8](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/install_programmer_8.png)
The firmware update software is installed and an icon exists on the desktop.
# Firmware Update Process
This section will walk you through the firmware update process. The
STM32CubeProgrammer is fairly complex, and it is easy to unintentionally
damage the TNC if the instructions are not carefully followed.
## Download the Firmware File
To start, download the latest firmware for the TNC3 from the [Mobilinkd
Downloads page](http://www.mobilinkd.com/downloads/?dl_cat=6). The file
will have a ".elf" extension.
## Prepare the TNC
The Mobilinkd TNC3 includes a USB-based DFU (device firmware update) bootloader.
Before we begin, it is helpful to review the TNC3 physical features.
![TNC3 Diagram](https://s3.amazonaws.com/mobilinkd/TNC3/TNC3_Diagram.png)
The DFU button is used to put the TNC into firmware update mode.
To update the firmware you will need a USB cable with a micro-USB connector.
You will also need a ball-point pen or something that can be inserted into
the hole in the case where the DFU button is.
To enter the bootloader, follow these steps:
- If you have connected any app to the TNC (APRSdroid, aprs.fi, etc)
ensure that those apps are disconnected from the TNC. This is very
important as having one of these apps attempt to connect to the TNC
may interfere with the ability to enter the bootloader.
- Start with the TNC powered off and disconnected from radio and USB.
- Turn on the TNC.
- Plug USB cable into the computer.
- Plug the USB cable into the TNC. The computer should add a new COM port.
- Turn the TNC off for a few seconds, then turn it back on.
- After the blue LED flashes at least once, use the tip of a ball-point
pen to gently press the DFU button. You should see the red LED briefly
flash, and the blue LED will stop blinking.
The TNC is now ready to accept a firmware update. If you wish to abandon
this process, use the same pen to gently depress the reset button.
## Update the Firmware
In this section we are going to:
- Start the STM32CubeProgrammer
- Connect to the TNC's bootloader
- Load the firmware file
- Write the firmware to the TNC
### Start the STM32CubeProgrammer
When the STM32CubeProgrammer was installed, it should have put an
application shortcut on your desktop.
![Desktop Icon](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/desktop_icon.png)
Find the shortcut and click it. The firmware update software will start.
![Programmer start](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programmer_start.png)
### Connect to TNC
In the upper right, there is a blue and a yellow button. Press the blue
button to access the drop-down menu and select "USB".
![Select USB](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programmer_select_usb.png)
You should see a device named "USB1" available. If you do not see it, press
the refresh button next to the port selection dropdown.
**If you still do not see a device labeled USB1, press the reset button and
repeat the steps to enter the bootloader. If you still do not see the
device listed, go the the [Troubleshooting](#troubleshooting) section.**
Press the yellow "Connect" button to connect to the TNC. The device's
firmware will be downloaded from the TNC.
![Select USB](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programmer_usb_connected.png)
### Load the Firmware File
Click on the "Erasing and Programming" icon on the left side of the
programmer.
![Erasing programming icon](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programmer_erasing_programming.png)
This will bring up the firmware update screen.
![Erasing and programming screen](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programmer_erasing_and_programming.png)
Click on the "Browse" button.
![Open file](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programmer_open_file.png)
Select the firmware file that was downloaded at the beginning of this process.
![Start programming](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programmer_start_programming.png)
Ensure that the options "Verify programming" and "Run after programming" are
both enabled.
Press the "Start Programming" button.
![Programming](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programmer_programming.png)
When it is complete, the TNC will restart and disconnect from the
STM32CubeProgrammer application.
![Programming complete](https://s3.amazonaws.com/mobilinkd/TNC3/FirmwareUpdateGuide/programming_complete.png)
This warning message is normal.
You can now close the STM32CubeProgrammer and launch the config app on either
Android or iOS and verify that the firmware version is correct.
# Troubleshooting
This section is very brief for now.
## TNC is not available in programmer
There are a number of possible causes for the TNC not showing up in the programmer.
### Is Bootloader Active
The first thing to check is that the bootloader is active. If the blue LED flashes or breathes,
the bootloader is not active. See [Cannot Enter Bootloader/DFU](#Cannot-Enter-Bootloader-DFU) below.
### Check Your USB Cable
The TNC has a USB serial port. You should see a notification when the TNC is first attached via USB,
before entering the bootloader, that a COM port is being added. If you do not see this occur, verify
that your USB cable is OK. Try a different cable. There are a number of "charge-only" cables being
sold these days. These will not work. You will need a USB data cable.
### Old STM DFU Driver Installed
Open the device manager.
Check whether “STM Device in DFU Mode” appears under the “Universal Serial Bus Controllers”
If this device appears, right click the device, and select "Uninstall device".
Open a file browser and go to:
C:\Program Files (x86)\STMicroelectronics\STM32Cube\STM32CubeProgrammer\Drivers\DFU_Driver
Run the "STM32Bootloader.bat" file in there to re-install the DFU device drivers.
Refresh the device list in the STM32CubeProgrammer window.
## Cannot Enter Bootloader/DFU
Verify that the TNC's blue LED indicates that the TNC is disconnected by
being in the "slow breathing" state.
If the TNC is connected to any device (blue LED indicating a double blip
or triple blip), the TNC will not enter DFU mode. Find the app that is
connected and disconnect it.