sane-project-website/old-archive/2000-09/0259.html

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<TITLE>sane-devel: HP 5100C debugging help needed</TITLE>
<META NAME="Author" CONTENT="Bruce DeVisser (bruce@bmdsoftware.com)">
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<H1>HP 5100C debugging help needed</H1>
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<STRONG>From:</STRONG> Bruce DeVisser (<A HREF="mailto:bruce@bmdsoftware.com?Subject=Re:%20HP%205100C%20debugging%20help%20needed&In-Reply-To=&lt;20000925143346.A13663@bmdsoftware.com&gt;"><EM>bruce@bmdsoftware.com</EM></A>)<BR>
<STRONG>Date:</STRONG> Mon Sep 25 2000 - 11:33:46 PDT
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I have an HP Scanjet 5100C, parallel port interface.
<BR>
<P>(Disclaimer: this machine is from an uncle who has experienced nothing
<BR>
but problems with it under Windows; he took it in for service once,
<BR>
too. He dumped it on me to go buy another one.)
<BR>
<P>I have installed ppSCSI 0.91 on Linux kernel version 2.2.5, and the
<BR>
scanner is recognised:
<BR>
<P>Contents of /proc/scsi/scsi includes:
<BR>
Host: scsi1 Channel: 00 Id: 00 Lun: 00
<BR>
&nbsp;&nbsp;Vendor: HP Model: C5190A Rev: 3740
<BR>
&nbsp;&nbsp;Type: Processor ANSI SCSI revision: 02
<BR>
<P># cat /proc/scsi/epst/1:
<BR>
ident: epst 0.91 (0.91), Shuttle EPST
<BR>
base port: 0x378
<BR>
mode: 0
<BR>
mode name: Nybble
<BR>
delay: 1
<BR>
nice: 0
<BR>
verbose: 0
<BR>
quiet: 0
<BR>
tot_cmds: 7407
<BR>
tot_bytes: 8585698
<BR>
tot_errs: 0
<BR>
<P><P>scanimage -L picks it up okay.
<BR>
<P>When I request a scan (scanimage &gt; /dev/null), the scanner behaves as
<BR>
though it doesn't know how to align itself or 'rewind' the scanning
<BR>
'head' back up to the top of page. If I manually reset the head, the
<BR>
scan doesn't involve much bump-and-grind against the lower end (except
<BR>
a little at the end). However, since the scanning head doesn't get
<BR>
repositioned, repeated attempts are 100% grind-against-the-end
<BR>
scenarios.
<BR>
<P>My questions are two:
<BR>
<P>1. How do I confirm whether the problem is with the scanner itself, as
<BR>
opposed a problem with the driver?
<BR>
<P>2. If it is the scanner itself... does anyone have a pointer for
<BR>
helpful info on this scanner? Is it notorious for problems like this,
<BR>
etc.? (I sat on HP's tech support line twice for about an hour, only
<BR>
to be disconnected before I talked to a live person.)
<BR>
<P><PRE>
--
- Bruce
<P>--
Source code, list archive, and docs: <A HREF="http://www.mostang.com/sane/">http://www.mostang.com/sane/</A>
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