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<TITLE>sane-devel: Re: firmware update microtek scanmaker X6 was: poor</TITLE>
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<H1>Re: firmware update microtek scanmaker X6 was: poor poor support fromMicrotek</H1>
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<STRONG>From:</STRONG> Carl Kreider (<A HREF="mailto:carlk@argus.syscon-intl.com?Subject=Re:%20firmware%20update%20microtek%20scanmaker%20X6%20was:%20poor%20poor%20support%20fromMicrotek&In-Reply-To=&lt;20000725164434.A1533@argus.syscon-intl.com&gt;"><EM>carlk@argus.syscon-intl.com</EM></A>)<BR>
<STRONG>Date:</STRONG> Tue Jul 25 2000 - 14:44:34 PDT
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On Sun, Jul 16, 2000 at 02:19:49PM -0700, Bob van der Poel wrote:
<BR>
<EM>&gt; (snip)
</EM><BR>
<EM>&gt; Glad to hear that they've not changed. I bought an E3 several years ago.
</EM><BR>
<EM>&gt; Unfortunately a month after getting it the sucker stopped working. It
</EM><BR>
<EM>&gt; cost me nearly as much in toll charges to get a RMA as it was worth. To
</EM><BR>
<EM>&gt; be fair, they did fix it, and it's been working fine since. But, the
</EM><BR>
<EM>&gt; service run-around I got will ensure that my next scanner is NOT a
</EM><BR>
<EM>&gt; Microtek.
</EM><BR>
<P>Hi Bob :)
<BR>
<P>I had a need here for what pretty much amounts to a remote copy
<BR>
machine. The job was to scan a document in one department and
<BR>
print it in another. The tool had to be a &quot;no brainer&quot;. I bought
<BR>
a V6USL because it has a 'go' button on it. I could not get any
<BR>
support at all from Microtek and only salvaged the project by
<BR>
luck. While poking around in the debug output from the driver
<BR>
I noticed a field changed when the button was pressed and that
<BR>
it got reset after a scan. I had to add a call to get that
<BR>
field, but it now works. But I agree - the next scanner it
<BR>
NOT going to be a Microtek.
<BR>
<P><PRE>
--
Carl Kreider
aka
[carlk|root]@syscon-intl.com (219) 232-3900 Ext 207
<A HREF="mailto:ckreider@gte.net?Subject=Re:%20firmware%20update%20microtek%20scanmaker%20X6%20was:%20poor%20poor%20support%20fromMicrotek&In-Reply-To=&lt;20000725164434.A1533@argus.syscon-intl.com&gt;">ckreider@gte.net</A> <A HREF="mailto:ckreider@acm.org?Subject=Re:%20firmware%20update%20microtek%20scanmaker%20X6%20was:%20poor%20poor%20support%20fromMicrotek&In-Reply-To=&lt;20000725164434.A1533@argus.syscon-intl.com&gt;">ckreider@acm.org</A> <A HREF="mailto:ckreider@alumni.indiana.edu?Subject=Re:%20firmware%20update%20microtek%20scanmaker%20X6%20was:%20poor%20poor%20support%20fromMicrotek&In-Reply-To=&lt;20000725164434.A1533@argus.syscon-intl.com&gt;">ckreider@alumni.indiana.edu</A>
<P> Do, or do not. There is no try.
- Yoda, The Empire Strikes Back
<P><P>--
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