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<title>sane-devel: Re: Vertical Lines in image. (hp 6250)</title>
<h1>Re: Vertical Lines in image. (hp 6250)</h1>
<b>J. Milgram</b> (<a href="mailto:milgram@cgpp.com"><i>milgram@cgpp.com</i></a>)<br>
<i>Mon, 08 Mar 1999 14:25:44 -0500</i>
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<li> <b>Next message:</b> <a href="0082.html">Matthew Diesch: "Bar codes"</a>
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<i>&gt; ... I spoke with HP tech</i><br>
<i>&gt; support about this but they wouldn't even talk to me since I</i><br>
<i>&gt; was using LINUX. It was very annoying.</i><br>
<p>
Yes - just had the same problem with an HP 6200: in my case the<br>
scanning lamp was turning on the minute I plugged it in, and I thought<br>
this was abnormal (seems not, though). I usually say I'm running W-9x<br>
(I could be) and translate their answers into Linux terms, but this<br>
time I admitted Linux up front. The tech support lady tried to tell me<br>
sorry, we only support Windows 95/98/NT, and I kept telling her it was<br>
happening before the computer was even turned on, took a couple of<br>
tries before she got it, and she still didn't stop repeating the<br>
mantra.<br>
<p>
This is one good reason to keep a small W-9x partition around - so you<br>
can talk to the tech support people.<br>
<p>
On the other hand, in a recent call to Compaq over something else, I<br>
made sure to phrase the question in W-98 terms, but the truth finally<br>
came out, and the techie said, oh Linux, why didn't you say so! Too<br>
bad they don't make scanners.<br>
<p>
Judah<br>
<p>
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<li> <b>Next message:</b> <a href="0082.html">Matthew Diesch: "Bar codes"</a>
<li> <b>Previous message:</b> <a href="0080.html">Peter Kirchgessner: "Re: Vertical Lines in image. (hp 6250)"</a>
<li> <b>Maybe in reply to:</b> <a href="0067.html">Jeffrey Gould: "Vertical Lines in image. (hp 6250)"</a>
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