Scanners not supported by SANE

Manufacturer and model

Xerox DocuMate 510

Bus type

USB

Vendor ID

0x04a7

Product ID

0x0446
0x047C

Chipset

      Product ID 0x047C:
      3 chips:   USB      ALi  M5622 AI  053888 TH07   JHHM710000GE
           Processor   (image of Deer)  R2  PIN 163-549-0000020
           ASIC     MBA345  510'

    

Comments

2 different product ids?

Output of /proc/bus/usb/devices or sane-find-scanner -v -v or lsusb -vv

Product ID 0x0446:
<device descriptor of 0x04a7/0x0446 at 002:002>
bLength               18
bDescriptorType       1
bcdUSB                1.00
bDeviceClass          255
bDeviceSubClass       255
bDeviceProtocol       255
bMaxPacketSize0       8
idVendor              0x04A7
idProduct             0x0446
bcdDevice             0.01
iManufacturer         1 ((null))
iProduct              2 ((null))
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             100 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    0
   bInterfaceSubClass 0
   bInterfaceProtocol 0
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x01 (out 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    8
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x82 (in 0x02)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    8
    bInterval         10 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      2 (bulk)
    wMaxPacketSize    64
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x100)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 255, bInterfaceClass = 0)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for MA-1015 ...
    this is not a MA-1015 (bNumEndpoints = 3)
    checking for MA-1509 ...
    this is not a MA-1509 (bcdUSB = 0x100)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL646_HP ...
    this is not a GL646_HP (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bcdUSB = 0x100)
    checking for GL841 ...
    this is not a GL841 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for ICM532B ...
    this is not a ICM532B (check 1, bDeviceClass = 255, bInterfaceClass = 0)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04a7, product=0x0446) at libusb:002:002


Product ID 0x047c:
device descriptor of 0x04a7/0x047c at /dev/usb4:/dev/ugen0>
bLength               18
bDescriptorType       1
bcdUSB                2.00
bDeviceClass          255
bDeviceSubClass       204
bDeviceProtocol       1
bMaxPacketSize0       64
idVendor              0x04A7
idProduct             0x047C
bcdDevice             0.01
iManufacturer         0 ()
iProduct              0 ()
iSerialNumber         0 ()
bNumConfigurations    1
 <configuration 0>
 bLength              9
 bDescriptorType      2
 wTotalLength         39
 bNumInterfaces       1
 bConfigurationValue  1
 iConfiguration       0 ()
 bmAttributes         192 (Self-powered)
 MaxPower             98 mA
  <interface 0>
   <altsetting 0>
   bLength            9
   bDescriptorType    4
   bInterfaceNumber   0
   bAlternateSetting  0
   bNumEndpoints      3
   bInterfaceClass    0
   bInterfaceSubClass 0
   bInterfaceProtocol 0
   iInterface         0 ()
    <endpoint 0>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x01 (out 0x01)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 1>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x82 (in 0x02)
    bmAttributes      3 (interrupt)
    wMaxPacketSize    8
    bInterval         7 ms
    bRefresh          0
    bSynchAddress     0
    <endpoint 2>
    bLength           7
    bDescriptorType   5
    bEndpointAddress  0x83 (in 0x03)
    bmAttributes      2 (bulk)
    wMaxPacketSize    512
    bInterval         0 ms
    bRefresh          0
    bSynchAddress     0

<trying to find out which USB chip is used>
    checking for GT-6801 ...
    this is not a GT-6801 (bcdUSB = 0x200)
    checking for GT-6816 ...
    this is not a GT-6816 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GT-8911 ...
    this is not a GT-8911 (check 1, bDeviceClass = 255, bInterfaceClass = 0)
    checking for MA-1017 ...
    this is not a MA-1017 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for MA-1015 ...
    this is not a MA-1015 (bcdUSB = 0x200)
    checking for MA-1509 ...
    this is not a MA-1509 (bcdUSB = 0x200)
    checking for LM983[1,2,3] ...
    this is not a LM983x (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL646 ...
    this is not a GL646 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL646_HP ...
    this is not a GL646_HP (bDeviceClass = 255, bInterfaceClass = 0)
    checking for GL660+GL646 ...
    this is not a GL660+GL646 (bDeviceSubClass = 0xcc)
    checking for GL841 ...
    this is not a GL841 (bDeviceClass = 255, bInterfaceClass = 0)
    checking for ICM532B ...
    this is not a ICM532B (check 1, bDeviceClass = 255, bInterfaceClass = 0)
    checking for PV8630/LM9830 ...
    this is not a PV8630/LM9830 (bDeviceClass = 255)
    checking for M011 ...
    this is not a M011 (bcdUSB = 0x200)
    checking for RTS8822L-01H ...
    this is not a RTS8822L-01H (bDeviceClass = 255)
    checking for rts8858c ...
    this is not a rts8858c (bDeviceClass = 255)
    checking for SQ113 ...
    this is not a SQ113 (bDeviceClass = 255)
<Couldn't determine the type of the USB chip>

found USB scanner (vendor=0x04a7, product=0x047c) at libusb:/dev/usb4:/dev/ugen0
    

Want to add or correct information?

If anything is wrong or missing on this page please file a bug report or use the the form for adding an unsupported device.

If you own an unsupported scanner, please send as much information as possible. Especially the output of sane-find-scanner -v -v and/or cat /proc/scsi/scsi (for SCSI scanners) or cat /proc/bus/usb/devices (for USB scanners) can help. If you dare to open the scanner, have a look at the text that's printed on the chips. That may help to identify the chipset. If you know that the scanner is similar to another one (e.g. supported by the same Windows driver), please also mention this fact.

Information for Manufacturers

Are you a manufacturer or vendor of scanners and one of your scanners is not supported by SANE yet? In this case please have a look at our information for manufacturers.

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