# Re: help - hp 5300c

From: Scott Gifford (sgifford@tir.com)
Date: Thu Jan 11 2001 - 21:46:06 PST

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  Rene Rebe <rene.rebe@gmx.net> writes:

  > Hi!
  >
  > Scott Gifford <sgifford@tir.com> wrote:
  >
  > > Andrew Williams <andrew@nightshade.demon.co.uk> writes:
  > >
  > > > I've followed all the instructions and the mini howto to get the HP
  > > > 5300C working under Linux. I've patched both the kernel and the sane
  > > > avision backend. I can see the &%$!! scanner on /proc/bus/usb/devices.
  > > > I've set the buffer size to 32k. It doesn't work!
  > >
  > > scanimage was able to recognized my 5300C with ide-scsi working, but
  > > not unless I bumped down the buffer size to 8k or 16k. You might want
  > > to try that.
  >
  > Did you get usable images from your 5300C ?? - The people I have email
  > coversations don't get usable scans. They get heavy striped or total
  > random pixel images. ... :-((((
  >
  > Any ideas?

  No, I never did purely under Linux. I always get the heavy striped.
  I am able to get good scans, but only if I first plug it into a
  Windows machine, use it there for a scan, then plug it back into my
  Linux machine without powering it off. After I power it off, I get
  stripes again.

  The only suggestion I got was to do some USB-sniffing to figure out
  what the differences were, and unfortunately I don't have time to do
  that right now.

  I've arranged to return mine to Dell. :(

  Has anybody besides Jeremy gotten this to work? And Jeremy, if you
  unplug your scanner, wait a few minutes, and plug it back in, does it
  work? Mine worked fine for nearly a week before the power went out,
  and it had to used once under Windows again.

  -----ScottG.

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