# Can Anyone help this guy out?

From: Rick Frank (rfrank@dominionsw.com)
Date: Fri Jan 19 2001 - 21:51:20 PST

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  Greetings TWG;

  I'm trying to resolve a very serious and expensive problem. My
  company is Northrop Grumman and we're a government Defense
  Contractor. Several years ago we purchased for the government,
  several thousand Logitech Pagescan Color scanners (parallel port
  version) for a contract we were working. About two years ago
  Logitech made the business decision to leave the scanner business and
  henceforth, sold their scanner patent to a company called Storm
  Technologies. Some time later, Storm Technologies filed for
  bankruptcy and went out of business -- leaving no support for the
  scanner.

  About a year ago the project decided to upgrade the PC platform to
  Windows 2000. A number of pretest measures were taken to ensure the
  software application was compatible with the W2000 upgrade. But
  unfortunately, no one bothered to verify beforehand that the scanner
  would operate properly. Now, to our misfortune, we find it would
  not! Apparently, the device driver is no longer compatible.

  Logitech was (and as far as I know, still is) part of the original
  TWAIN consortium. Several persons have said to me that it may be
  possible that there is a TWAIN driver that can be used as a driver
  for the Logitech Pagescan Color scanner. Is this the case? If not,
  then is it possible that the specifications for designing a new
  driver for the scanner for Windows 2000 might be acquired through the
  TWAIN Working Group? If no to both of these questions, is there any
  way that I can possibly find a copy of the driver specifications
  needed to develop a driver for this device. Please not that Logitech
  has already told me that they no longer support the device and Storm
  Technologies is now defunct.

  I appreciate your assistance.

  "Byron E. Thornton" <thorntonb@earthlink.net>

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