# HP5300C setup problems

From: Remco van 't Veer (rwvtveer@xs4all.nl)
Date: Mon Dec 04 2000 - 15:30:50 PST

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  Hi,

  I've been trying to get a HP5300c to work on my Linux machine. I
  installed a 2.2.18pre24 kernel to get the lastest USB backport and
  sane-1.0.3 but I can't get it to work. Here's what klog catches when
  I run scanimage with the avision backend:

  Dec 5 00:11:53 azrael kernel: usb_control/bulk_msg: timeout
  Dec 5 00:11:53 azrael kernel: scanner.c: write_scanner: NAK received.

  And here's what scanimage outputs with debugging enabled:

  # SANE_DEBUG_AVISION=255 scanimage > /dev/null
  [sanei_debug] Setting debug level of avision to 255.
  [avision] attach
  [avision] attach: opening /dev/usb/scanner0
  [avision] attach: sending INQUIRY
  [avision] attach: inquiry failed (Error during device I/O)
  [avision] sane_get_devices
  scanimage: no SANE devices found
  [avision] sane_exit

  Does anybody know what is wrong here? My USB printer works fine..
  BTW. I'm using a intel P3 system with a VIA VT82C693 chipset.

  TIA,
  Remco

  PS. here's the rest of my klog USB messages:

  Dec 5 00:08:19 azrael kernel: usb.c: registered new driver usbdevfs
  Dec 5 00:08:19 azrael kernel: usb.c: registered new driver hub
  Dec 5 00:08:24 azrael kernel: uhci.c: USB UHCI at I/O 0xe400, IRQ 11
  Dec 5 00:08:24 azrael kernel: uhci.c: detected 2 ports
  Dec 5 00:08:24 azrael kernel: usb.c: new USB bus registered, assigned bus number 1
  Dec 5 00:08:24 azrael kernel: usb.c: USB new device connect, assigned device number 1
  Dec 5 00:08:24 azrael kernel: usb.c: kmalloc IF d4d947a0, numif 1
  Dec 5 00:08:24 azrael kernel: usb.c: new device strings: Mfr=0, Product=2, SerialNumber=1
  Dec 5 00:08:24 azrael kernel: usb.c: USB device number 1 default language ID 0x0
  Dec 5 00:08:24 azrael kernel: Product: USB UHCI-alt Root Hub
  Dec 5 00:08:24 azrael kernel: SerialNumber: e400
  Dec 5 00:08:24 azrael kernel: hub.c: USB hub found
  Dec 5 00:08:24 azrael kernel: hub.c: 2 ports detected
  Dec 5 00:08:24 azrael kernel: hub.c: ganged power switching
  Dec 5 00:08:24 azrael kernel: hub.c: standalone hub
  Dec 5 00:08:24 azrael kernel: hub.c: global over-current protection
  Dec 5 00:08:24 azrael kernel: hub.c: power on to power good time: 2ms
  Dec 5 00:08:24 azrael kernel: hub.c: hub controller current requirement: 0mA
  Dec 5 00:08:24 azrael kernel: hub.c: port 1 is removable
  Dec 5 00:08:24 azrael kernel: hub.c: port 2 is removable
  Dec 5 00:08:24 azrael kernel: hub.c: local power source is good
  Dec 5 00:08:24 azrael kernel: hub.c: no over-current condition exists
  Dec 5 00:08:24 azrael kernel: hub.c: enabling power on all ports
  Dec 5 00:08:24 azrael kernel: usb.c: hub driver claimed interface d4d947a0
  Dec 5 00:08:24 azrael kernel: usb.c: kusbd: /sbin/hotplug add 1
  Dec 5 00:08:24 azrael kernel: usb.c: kusbd policy returned 0x0
  Dec 5 00:08:24 azrael kernel: hub.c: port 1 connection change
  Dec 5 00:08:24 azrael kernel: hub.c: portstatus 300, change 3, 1.5 Mb/s
  Dec 5 00:08:24 azrael kernel: hub.c: port 1 enable change, status 300
  Dec 5 00:08:24 azrael kernel: hub.c: port 2 connection change
  Dec 5 00:08:24 azrael kernel: hub.c: portstatus 101, change 3, 12 Mb/s
  Dec 5 00:08:25 azrael kernel: hub.c: portstatus 103, change 0, 12 Mb/s
  Dec 5 00:08:25 azrael kernel: usb.c: USB new device connect, assigned device number 2
  Dec 5 00:08:25 azrael kernel: usb.c: kmalloc IF d4d94920, numif 1
  Dec 5 00:08:25 azrael kernel: usb.c: new device strings: Mfr=1, Product=2, SerialNumber=3
  Dec 5 00:08:25 azrael kernel: usb.c: USB device number 2 default language ID 0x409
  Dec 5 00:08:28 azrael kernel: usb_control/bulk_msg: timeout
  Dec 5 00:08:31 azrael kernel: usb_control/bulk_msg: timeout
  Dec 5 00:08:31 azrael kernel: SerialNumber: TW08W21961VE
  Dec 5 00:08:31 azrael kernel: usb.c: unhandled interfaces on device
  Dec 5 00:08:31 azrael kernel: usb.c: USB device 2 (prod/vend 0x3f0/0x701) is not claimed by any active driver.
  Dec 5 00:08:31 azrael kernel: Length = 18
  Dec 5 00:08:31 azrael kernel: DescriptorType = 01
  Dec 5 00:08:31 azrael kernel: USB version = 1.00
  Dec 5 00:08:31 azrael kernel: Vendor:Product = 03f0:0701
  Dec 5 00:08:31 azrael kernel: MaxPacketSize0 = 8
  Dec 5 00:08:31 azrael kernel: NumConfigurations = 1
  Dec 5 00:08:31 azrael kernel: Device version = 0.01
  Dec 5 00:08:31 azrael kernel: Device Class:SubClass:Protocol = 00:00:00
  Dec 5 00:08:31 azrael kernel: Per-interface classes
  Dec 5 00:08:31 azrael kernel: Configuration:
  Dec 5 00:08:31 azrael kernel: bLength = 9
  Dec 5 00:08:31 azrael kernel: bDescriptorType = 02
  Dec 5 00:08:31 azrael kernel: wTotalLength = 0027
  Dec 5 00:08:31 azrael kernel: bNumInterfaces = 01
  Dec 5 00:08:31 azrael kernel: bConfigurationValue = 01
  Dec 5 00:08:31 azrael kernel: iConfiguration = 00
  Dec 5 00:08:31 azrael kernel: bmAttributes = 40
  Dec 5 00:08:31 azrael kernel: MaxPower = 100mA
  Dec 5 00:08:31 azrael kernel:
  Dec 5 00:08:31 azrael kernel: Interface: 0
  Dec 5 00:08:31 azrael kernel: Alternate Setting: 0
  Dec 5 00:08:31 azrael kernel: bLength = 9
  Dec 5 00:08:31 azrael kernel: bDescriptorType = 04
  Dec 5 00:08:31 azrael kernel: bInterfaceNumber = 00
  Dec 5 00:08:31 azrael kernel: bAlternateSetting = 00
  Dec 5 00:08:31 azrael kernel: bNumEndpoints = 03
  Dec 5 00:08:31 azrael kernel: bInterface Class:SubClass:Protocol = 00:00:00
  Dec 5 00:08:31 azrael kernel: iInterface = 00
  Dec 5 00:08:31 azrael kernel: Endpoint:
  Dec 5 00:08:31 azrael kernel: bLength = 7
  Dec 5 00:08:31 azrael kernel: bDescriptorType = 05
  Dec 5 00:08:31 azrael kernel: bEndpointAddress = 01 (out)
  Dec 5 00:08:31 azrael kernel: bmAttributes = 02 (Bulk)
  Dec 5 00:08:31 azrael kernel: wMaxPacketSize = 0008
  Dec 5 00:08:31 azrael kernel: bInterval = 00
  Dec 5 00:08:31 azrael kernel: Endpoint:
  Dec 5 00:08:31 azrael kernel: bLength = 7
  Dec 5 00:08:31 azrael kernel: bDescriptorType = 05
  Dec 5 00:08:31 azrael kernel: bEndpointAddress = 82 (in)
  Dec 5 00:08:31 azrael kernel: bmAttributes = 03 (Interrupt)
  Dec 5 00:08:31 azrael kernel: wMaxPacketSize = 0008
  Dec 5 00:08:31 azrael kernel: bInterval = 0a
  Dec 5 00:08:31 azrael kernel: Endpoint:
  Dec 5 00:08:31 azrael kernel: bLength = 7
  Dec 5 00:08:31 azrael kernel: bDescriptorType = 05
  Dec 5 00:08:31 azrael kernel: bEndpointAddress = 83 (in)
  Dec 5 00:08:31 azrael kernel: bmAttributes = 02 (Bulk)
  Dec 5 00:08:31 azrael kernel: wMaxPacketSize = 0040
  Dec 5 00:08:31 azrael kernel: bInterval = 00
  Dec 5 00:08:31 azrael kernel: usb.c: kusbd: /sbin/hotplug add 2
  Dec 5 00:08:31 azrael kernel: usb.c: kusbd policy returned 0x0
  Dec 5 00:08:31 azrael kernel: hub.c: port 2 enable change, status 101
  Dec 5 00:08:31 azrael kernel: hub.c: already running port 2 disabled by hub (EMI?), re-enabling...
  Dec 5 00:08:31 azrael kernel: hub.c: portstatus 103, change 0, 12 Mb/s
  Dec 5 00:08:31 azrael kernel: usb.c: USB disconnect on device 2
  Dec 5 00:08:31 azrael kernel: usb.c: kusbd: /sbin/hotplug remove 2
  Dec 5 00:08:31 azrael kernel: usb.c: kusbd policy returned 0x0
  Dec 5 00:08:32 azrael kernel: hub.c: portstatus 103, change 0, 12 Mb/s
  Dec 5 00:08:32 azrael kernel: usb.c: USB new device connect, assigned device number 2
  Dec 5 00:08:32 azrael kernel: usb.c: kmalloc IF d4d949e0, numif 1
  Dec 5 00:08:32 azrael kernel: usb.c: new device strings: Mfr=1, Product=2, SerialNumber=3
  Dec 5 00:08:32 azrael kernel: usb.c: USB device number 2 default language ID 0x409
  Dec 5 00:08:32 azrael kernel: Manufacturer: Hewlett Packard
  Dec 5 00:08:32 azrael kernel: Product: Hewlett Packard ScanJet 5300C/5370C
  Dec 5 00:08:32 azrael kernel: SerialNumber: TW08W21961VE
  Dec 5 00:08:32 azrael kernel: usb.c: unhandled interfaces on device
  Dec 5 00:08:32 azrael kernel: usb.c: USB device 2 (prod/vend 0x3f0/0x701) is not claimed by any active driver.
  Dec 5 00:08:32 azrael kernel: Length = 18
  Dec 5 00:08:32 azrael kernel: DescriptorType = 01
  Dec 5 00:08:32 azrael kernel: USB version = 1.00
  Dec 5 00:08:32 azrael kernel: Vendor:Product = 03f0:0701
  Dec 5 00:08:32 azrael kernel: MaxPacketSize0 = 8
  Dec 5 00:08:32 azrael kernel: NumConfigurations = 1
  Dec 5 00:08:32 azrael kernel: Device version = 0.01
  Dec 5 00:08:32 azrael kernel: Device Class:SubClass:Protocol = 00:00:00
  Dec 5 00:08:32 azrael kernel: Per-interface classes
  Dec 5 00:08:32 azrael kernel: Configuration:
  Dec 5 00:08:32 azrael kernel: bLength = 9
  Dec 5 00:08:32 azrael kernel: bDescriptorType = 02
  Dec 5 00:08:32 azrael kernel: wTotalLength = 0027
  Dec 5 00:08:32 azrael kernel: bNumInterfaces = 01
  Dec 5 00:08:32 azrael kernel: bConfigurationValue = 01
  Dec 5 00:08:32 azrael kernel: iConfiguration = 00
  Dec 5 00:08:32 azrael kernel: bmAttributes = 40
  Dec 5 00:08:32 azrael kernel: MaxPower = 100mA
  Dec 5 00:08:32 azrael kernel:
  Dec 5 00:08:32 azrael kernel: Interface: 0
  Dec 5 00:08:32 azrael kernel: Alternate Setting: 0
  Dec 5 00:08:32 azrael kernel: bLength = 9
  Dec 5 00:08:32 azrael kernel: bDescriptorType = 04
  Dec 5 00:08:32 azrael kernel: bInterfaceNumber = 00
  Dec 5 00:08:32 azrael kernel: bAlternateSetting = 00
  Dec 5 00:08:32 azrael kernel: bNumEndpoints = 03
  Dec 5 00:08:32 azrael kernel: bInterface Class:SubClass:Protocol = 00:00:00
  Dec 5 00:08:32 azrael kernel: iInterface = 00
  Dec 5 00:08:32 azrael kernel: Endpoint:
  Dec 5 00:08:32 azrael kernel: bLength = 7
  Dec 5 00:08:32 azrael kernel: bDescriptorType = 05
  Dec 5 00:08:32 azrael kernel: bEndpointAddress = 01 (out)
  Dec 5 00:08:32 azrael kernel: bmAttributes = 02 (Bulk)
  Dec 5 00:08:32 azrael kernel: wMaxPacketSize = 0008
  Dec 5 00:08:32 azrael kernel: bInterval = 00
  Dec 5 00:08:32 azrael kernel: Endpoint:
  Dec 5 00:08:32 azrael kernel: bLength = 7
  Dec 5 00:08:32 azrael kernel: bDescriptorType = 05
  Dec 5 00:08:32 azrael kernel: bEndpointAddress = 82 (in)
  Dec 5 00:08:32 azrael kernel: bmAttributes = 03 (Interrupt)
  Dec 5 00:08:32 azrael kernel: wMaxPacketSize = 0008
  Dec 5 00:08:32 azrael kernel: bInterval = 0a
  Dec 5 00:08:32 azrael kernel: Endpoint:
  Dec 5 00:08:32 azrael kernel: bLength = 7
  Dec 5 00:08:32 azrael kernel: bDescriptorType = 05
  Dec 5 00:08:32 azrael kernel: bEndpointAddress = 83 (in)
  Dec 5 00:08:32 azrael kernel: bmAttributes = 02 (Bulk)
  Dec 5 00:08:32 azrael kernel: wMaxPacketSize = 0040
  Dec 5 00:08:32 azrael kernel: bInterval = 00
  Dec 5 00:08:32 azrael kernel: usb.c: kusbd: /sbin/hotplug add 2
  Dec 5 00:08:32 azrael kernel: usb.c: kusbd policy returned 0x0
  Dec 5 00:10:25 azrael kernel: usb.c: registered new driver usbscanner
  Dec 5 00:10:25 azrael kernel: scanner.c: probe_scanner: User specified USB scanner -- Vendor:Product - 3f0:701
  Dec 5 00:10:25 azrael kernel: usb.c: bw_alloc increased by 17 to 17 for 1 requesters
  Dec 5 00:10:25 azrael kernel: usb.c: usbscanner driver claimed interface d4d949e0
  Dec 5 00:10:25 azrael kernel: scanner.c: USB Scanner support registered.
  Dec 5 00:11:53 azrael kernel: usb_control/bulk_msg: timeout
  Dec 5 00:11:53 azrael kernel: scanner.c: write_scanner: NAK received.

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  - Next message: Andy Angrick: "RE: ADF-support in hp-backend"
  - Previous message: Oliver Rauch: "second cvs snapshot of feature-freeze/sane-1.0.4"
  - Next in thread: Oliver Neukum: "Re: HP5300C setup problems"
  - Reply: Oliver Neukum: "Re: HP5300C setup problems"
  - Messages sorted by: [ date ] [ thread ] [ subject ] [ author ]

  This archive was generated by hypermail 2b29 : Mon Dec 04 2000 - 15:34:11 PST