# Microtek E3 crashes...

John Craig (jcraig@water.agen.ufl.edu)
Fri, 17 Sep 1999 22:02:21 -0400

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Hi,

I am a newbie to the list and have recently tried to get SANE set up on
my Linux 2.2.12 laptop. I use a New Media pcmcia Bus Toaster SCSI card.
It has 2 additional devices, a Zip and a Jaz drive, with the Jaz drive
providing termination (that's the ony way the Jaz likes it).

First problem, the scanner is recognized by scanimage -L when executed
by root, but not by a user. I did as the sane-scsi man page suggested --
created a group scanner, and added the user to the group, and gave the
/dev/sg* devices rw permissions to user and group (660) as well as
ownership by root and group scanner. What else could be wrong so that a
user can't access it?

Next problem, when I run xscanimage as root, the user interface comes
up, and when I try to scan something, the scanner makes a few moves,
like it was preparing to scan, and then locks up the machine. I had to
turn off the power and reboot. When you click the button to get
information about the scanner it correctly reports it
(microtek:/dev/sgc). I tried this using StarOffice 5.1 as the front end,
and the exact same results occur. The maching hangs on scanning or
previewing.

Any ideas about where to proceed here? How do I set up the file
interfaces (pnm) to see if the front ends are operating correctly? Also,
since the machine freezes in the process, I can't really get debug
information, unless it is written to a file. Is there a way to do that,
so I can retrieve the file after a crash to see what happened?

Thanks much,

John Craig

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