# Problem with Mustek Scanexpress 12000 SP

Marc Pentenrieder (Marc.Pentenrieder@bnv-gz.baynet.de)
Thu, 13 Aug 1998 19:54:44 +0200

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This is a multi-part message in MIME format.
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Hello,

I have been trying to get access to my MUSTEK SCANEXPESS 12000 SP, but
sane writes "scanimage: no SANE devices found".
I made a file called scanimage.txt, where you can see what scanimage is
doing (with strace).

What can I do to ? Isn=B4t it supported ? How long will it take to
support it ?

My Configuration:
PII-300Mhz
Adaptec 2940UW (7880) onboard (Gigabyte GA-686DLX)
SUSE-Linux 5.3
Sane 0.73

You can find the config and status-files in the attachement

Thanx for helping

Marc Pentenrieder

--------------E9F7C4DF868570FFBE7D3BB3
Content-Type: text/plain; charset=us-ascii; name="dll.conf"
Content-Transfer-Encoding: 7bit
Content-Disposition: inline; filename="dll.conf"

# enable the next line if you want to allow access through the network:
#net
#apple
#canon
#coolscan
#dmc
#epson
#hp
#microtek
#microtek2
mustek
#pint
#pnm
#qcam
#s9036
#snapscan
#tamarack
#umax

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Content-Type: text/plain; charset=us-ascii; name="find-scanner.txt"
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Content-Disposition: inline; filename="find-scanner.txt"

find-scanner: found scanner "SCANNER 2.00" at device /dev/scanner
find-scanner: found scanner "SCANNER 2.00" at device /dev/sg4

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Content-Type: text/plain; charset=us-ascii; name="mustek.conf"
Content-Transfer-Encoding: 7bit
Content-Disposition: inline; filename="mustek.conf"

# See sane-mustek(5) for documentation.

option strip-height 1

scsi MUSTEK * Scanner
option linedistance-fix
option lineart-fix # lineart may be faster with this option off.

scsi SCANNER
option linedistance-fix
option lineart-fix # lineart may be faster with this option off.

/dev/scanner
option linedistance-fix
option lineart-fix # lineart may be faster with this option off.

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Content-Type: text/plain; charset=us-ascii; name="scanimage.txt"
Content-Transfer-Encoding: 7bit
Content-Disposition: inline; filename="scanimage.txt"

execve("/usr/X11R6/bin/scanimage", ["scanimage", "-v"], [/* 51 vars */]) = 0
mmap(0, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x40007000
mprotect(0x40000000, 20572, PROT_READ|PROT_WRITE|PROT_EXEC) = 0
mprotect(0x8048000, 14218, PROT_READ|PROT_WRITE|PROT_EXEC) = 0
stat("/etc/ld.so.cache", {st_mode=S_IFREG|0644, st_size=18732, ...}) = 0
open("/etc/ld.so.cache", O_RDONLY) = 4
mmap(0, 18732, PROT_READ, MAP_SHARED, 4, 0) = 0x40008000
close(4) = 0
stat("/etc/ld.so.preload", 0xbffff7a8) = -1 ENOENT (No such file or directory)
open("/usr/lib/libsane.so.0", O_RDONLY) = 4
read(4, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3"..., 4096) = 4096
mmap(0, 16384, PROT_NONE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x4000d000
mmap(0x4000d000, 11212, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_FIXED, 4, 0) = 0x4000d000
mmap(0x40010000, 3504, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED, 4, 0x2000) = 0x40010000
close(4) = 0
mprotect(0x4000d000, 11212, PROT_READ|PROT_WRITE|PROT_EXEC) = 0
open("/usr/lib/libdl.so.1", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/lib/libdl.so.1", O_RDONLY) = 4
read(4, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3"..., 4096) = 4096
mmap(0, 12288, PROT_NONE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x40011000
mmap(0x40011000, 4586, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_FIXED, 4, 0) = 0x40011000
mmap(0x40013000, 760, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED, 4, 0x1000) = 0x40013000
close(4) = 0
mprotect(0x40011000, 4586, PROT_READ|PROT_WRITE|PROT_EXEC) = 0
open("/usr/lib/libm.so.5", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/lib/libm.so.5", O_RDONLY) = 4
read(4, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3"..., 4096) = 4096
mmap(0, 36864, PROT_NONE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x40014000
mmap(0x40014000, 24868, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_FIXED, 4, 0) = 0x40014000
mmap(0x4001b000, 4328, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED, 4, 0x6000) = 0x4001b000
close(4) = 0
mprotect(0x40014000, 24868, PROT_READ|PROT_WRITE|PROT_EXEC) = 0
open("/usr/lib/libc.so.5", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/lib/libc.so.5", O_RDONLY) = 4
read(4, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3"..., 4096) = 4096
mmap(0, 770048, PROT_NONE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x4001d000
mmap(0x4001d000, 538545, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_FIXED, 4, 0) = 0x4001d000
mmap(0x400a1000, 21156, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED, 4, 0x83000) = 0x400a1000
mmap(0x400a7000, 204176, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0x400a7000
close(4) = 0
mprotect(0x4001d000, 538545, PROT_READ|PROT_WRITE|PROT_EXEC) = 0
open("/usr/lib/libc.so.5", O_RDONLY) = -1 ENOENT (No such file or directory)
munmap(0x40008000, 18732) = 0
mprotect(0x8048000, 14218, PROT_READ|PROT_EXEC) = 0
mprotect(0x4000d000, 11212, PROT_READ|PROT_EXEC) = 0
mprotect(0x40011000, 4586, PROT_READ|PROT_EXEC) = 0
mprotect(0x40014000, 24868, PROT_READ|PROT_EXEC) = 0
mprotect(0x4001d000, 538545, PROT_READ|PROT_EXEC) = 0
mprotect(0x40000000, 20572, PROT_READ|PROT_EXEC) = 0
personality(PER_LINUX) = 0
geteuid() = 0
getuid() = 0
getgid() = 0
getegid() = 0
brk(0x804cac0) = 0x804cac0
brk(0x804d000) = 0x804d000
open("./dll.conf", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/etc/sane.d/dll.conf", O_RDONLY) = 4
fstat(4, {st_mode=S_IFREG|0644, st_size=195, ...}) = 0
mmap(0, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x40008000
read(4, "# enable the next line if you wa"..., 4096) = 195
read(4, "", 4096) = 0
close(4) = 0
munmap(0x40008000, 4096) = 0
stat("/usr/share/locale/C/libc.cat", 0xbffff308) = -1 ENOENT (No such file or directory)
stat("/usr/share/locale/libc/C", 0xbffff308) = -1 ENOENT (No such file or directory)
stat("/usr/local/share/locale/C/libc.cat", 0xbffff308) = -1 ENOENT (No such file or directory)
open("/usr/lib/sane/libsane-mustek.so.0", O_RDONLY) = 4
stat("/etc/ld.so.cache", {st_mode=S_IFREG|0644, st_size=18732, ...}) = 0
open("/etc/ld.so.cache", O_RDONLY) = 5
mmap(0, 18732, PROT_READ, MAP_SHARED, 5, 0) = 0x40008000
close(5) = 0
open("/usr/lib/sane/libsane-mustek.so.0", O_RDONLY) = 5
read(5, "\177ELF\1\1\1\0\0\0\0\0\0\0\0\0\3"..., 4096) = 4096
mmap(0, 53248, PROT_NONE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x400d9000
mmap(0x400d9000, 45298, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_FIXED, 5, 0) = 0x400d9000
mmap(0x400e5000, 1072, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED, 5, 0xb000) = 0x400e5000
close(5) = 0
mprotect(0x400d9000, 45298, PROT_READ|PROT_WRITE|PROT_EXEC) = 0
munmap(0x40008000, 18732) = 0
open("./mustek.conf", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/etc/sane.d/mustek.conf", O_RDONLY) = 5
fstat(5, {st_mode=S_IFREG|0644, st_size=396, ...}) = 0
mmap(0, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x40008000
read(5, "# See sane-mustek(5) for documen"..., 4096) = 396
open("/proc/scsi/scsi", O_RDONLY) = 6
fstat(6, {st_mode=S_IFREG|0644, st_size=0, ...}) = 0
mmap(0, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x40009000
read(6, "Attached devices: \nHost: scsi0 "..., 1024) = 813
read(6, "", 1024) = 0
close(6) = 0
munmap(0x40009000, 4096) = 0
open("/proc/scsi/scsi", O_RDONLY) = 6
fstat(6, {st_mode=S_IFREG|0644, st_size=0, ...}) = 0
mmap(0, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x40009000
read(6, "Attached devices: \nHost: scsi0 "..., 1024) = 813
open("/dev/sge", O_RDWR) = -1 ENOENT (No such file or directory)
open("/dev/sg4", O_RDWR) = 7
close(7) = 0
open("/proc/sys/kernel/sg-big-buff", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/dev/sg4", O_RDWR|O_EXCL) = 7
ioctl(7, TIOCSCCINI, 0xbfffd858) = 0
brk(0x8056000) = 0x8056000
sigprocmask(SIG_BLOCK, ~[], []) = 0
sigprocmask(SIG_SETMASK, [], NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
write(7, "*\0\0\0\204\0\0\0\0\0\0\0\0\0\0\0"..., 42) = 42
sigprocmask(SIG_SETMASK, [], NULL) = 0
oldselect(8, [7], NULL, NULL, NULL) = 1 (in [7])
sigprocmask(SIG_BLOCK, ~[], []) = 0
read(7, "\204\0\0\0\204\0\0\0\0\0\0\0\0\0"..., 132) = 132
sigprocmask(SIG_SETMASK, [], NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
sigprocmask(SIG_SETMASK, [], NULL) = 0
gettimeofday({903029547, 124986}, NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
sigprocmask(SIG_SETMASK, [], NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
write(7, "*\0\0\0$\0\0\0\1\0\0\0\0\0\0\0\0"..., 42) = 42
sigprocmask(SIG_SETMASK, [], NULL) = 0
oldselect(8, [7], NULL, NULL, NULL) = 1 (in [7])
sigprocmask(SIG_BLOCK, ~[], []) = 0
read(7, "$\0\0\0$\0\0\0\1\0\0\0\0\0\0\0\0"..., 36) = 36
sigprocmask(SIG_SETMASK, [], NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
sigprocmask(SIG_SETMASK, [], NULL) = 0
close(7) = 0
read(6, "", 1024) = 0
close(6) = 0
munmap(0x40009000, 4096) = 0
open("/dev/scanner", O_RDWR|O_EXCL) = 6
ioctl(6, TIOCSCCINI, 0xbfffdc3c) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
sigprocmask(SIG_SETMASK, [], NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
write(6, "*\0\0\0\204\0\0\0\2\0\0\0\0\0\0\0"..., 42) = 42
sigprocmask(SIG_SETMASK, [], NULL) = 0
oldselect(7, [6], NULL, NULL, NULL) = 1 (in [6])
sigprocmask(SIG_BLOCK, ~[], []) = 0
read(6, "\204\0\0\0\204\0\0\0\2\0\0\0\0\0"..., 132) = 132
sigprocmask(SIG_SETMASK, [], NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
sigprocmask(SIG_SETMASK, [], NULL) = 0
gettimeofday({903029547, 552086}, NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
sigprocmask(SIG_SETMASK, [], NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
write(6, "*\0\0\0$\0\0\0\3\0\0\0\0\0\0\0\0"..., 42) = 42
sigprocmask(SIG_SETMASK, [], NULL) = 0
oldselect(7, [6], NULL, NULL, NULL) = 1 (in [6])
sigprocmask(SIG_BLOCK, ~[], []) = 0
read(6, "$\0\0\0$\0\0\0\3\0\0\0\0\0\0\0\0"..., 36) = 36
sigprocmask(SIG_SETMASK, [], NULL) = 0
sigprocmask(SIG_BLOCK, ~[], []) = 0
sigprocmask(SIG_SETMASK, [], NULL) = 0
close(6) = 0
read(5, "", 4096) = 0
close(5) = 0
munmap(0x40008000, 4096) = 0
write(2, "scanimage: no SANE devices found"..., 33) = 33
munmap(0x400d9000, 50380) = 0
_exit(1) = ?

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