# Need help with SuSE 7.2 getting HP USB Scanner working

From: Ralph F. De Witt (ralphfdewitt@earthlink.net)
Date: Tue Jul 03 2001 - 20:26:55 PDT

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  Hello:
  I have got my new System up and running I have a ASUS A7V mobo installed with
  default settings. I am running SuSE 7.2. My problem is that the HP scanjet
  4200C is just not seen by xsane. I have worked with SuSE tech support and
  others but still have no joy. I have sane 1.0.4 and xsane 0.74. Everything
  is properly configured as far as I can see. I have modified the hp backend
  has been modified to read /dev/usb/scanner0
  option connect-device.
  But no joy I have followed the SuSE manual etc. The SuSE tech has stated that
  the scanner is logged in by the system and is seen in /proc/bus/usb/devices
  as Vendor=03f0 and ProdID=0105. But xsane and sane does not see any scanner.
  My device and driver file follows:

  itty:~ # cat /proc/bus/usb/devices
  T: Bus=02 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2
  B: Alloc= 11/900 us ( 1%), #Int= 1, #Iso= 0
  D: Ver= 1.00 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
  P: Vendor=0000 ProdID=0000 Rev= 0.00
  S: Product=USB UHCI Root Hub
  S: SerialNumber=d000
  C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA
  I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
  E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=255ms
  T: Bus=02 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 2 Spd=12 MxCh= 4
  D: Ver= 1.10 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
  P: Vendor=058f ProdID=9254 Rev= 1.00
  S: Manufacturer=ALCOR
  S: Product=Generic USB Hub
  C:* #Ifs= 1 Cfg#= 1 Atr=e0 MxPwr=100mA
  I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
  E: Ad=81(I) Atr=03(Int.) MxPS= 1 Ivl=255ms
  T: Bus=01 Lev=00 Prnt=00 Port=00 Cnt=00 Dev#= 1 Spd=12 MxCh= 2
  B: Alloc= 11/900 us ( 1%), #Int= 1, #Iso= 0
  D: Ver= 1.00 Cls=09(hub ) Sub=00 Prot=00 MxPS= 8 #Cfgs= 1
  P: Vendor=0000 ProdID=0000 Rev= 0.00
  S: Product=USB UHCI Root Hub
  S: SerialNumber=d400
  C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr= 0mA
  I: If#= 0 Alt= 0 #EPs= 1 Cls=09(hub ) Sub=00 Prot=00 Driver=hub
  E: Ad=81(I) Atr=03(Int.) MxPS= 8 Ivl=255ms
  T: Bus=01 Lev=01 Prnt=01 Port=00 Cnt=01 Dev#= 2 Spd=12 MxCh= 0
  D: Ver= 1.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
  P: Vendor=03f0 ProdID=0105 Rev= 1.00
  C:* #Ifs= 1 Cfg#= 1 Atr=40 MxPwr=100mA
  I: If#= 0 Alt= 0 #EPs= 3 Cls=00(>ifc ) Sub=00 Prot=00 Driver=usbscanner
  E: Ad=01(O) Atr=02(Bulk) MxPS= 64 Ivl= 0ms
  E: Ad=82(I) Atr=02(Bulk) MxPS= 64 Ivl= 0ms
  E: Ad=83(I) Atr=03(Int.) MxPS= 1 Ivl= 1ms
  kitty:~ # cat /proc/bus/usb/drivers
  usbdevfs
  hub
  hid
  48- 63: usbscanner

  My two nick cards share the IRQ 9 with the USB hubs but that does not seem to
  matter as I could not get xsane to see scanner with them moved and no sharing
  of IRQ 9. I have not applied the patch at hp 4200 backend as it is not
  compliled against the 1.0.4 sane stuff. I also have been lead to believe it
  was not needed. Any help greatful accepted, as I have hit bottom on this and
  exhausted my knowledge well.

  Thanks in advance.

  Ralph
  - --
  It said uses Windows 98 or better so I installed SuSE 7.2
  Proud user of SuSE 7.2 Professional
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