# Apologies for such a newbie question

From: Brendan Boyle (support@shadowtech.com.au)
Date: Wed Sep 06 2000 - 18:42:59 PDT

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  I'm sorry to put such a simple question on the list but I've had no joy after
  reading the excellent FAQ at http://www.xs4all.nl/~ljm/SANE-faq.html or the man
  pages.

  I have installed sane and can happily access my scanner when logged in as root
  but not when logged in as any other user. scanimage -L works fine as root but
  returns nothing as any other user. Doing a scanimage as a normal user returns
  "no SANE devices found" but works as root. xscanimage returns an error message
  with "no devices available" but also works as root. I'm assuming a permissions
  problem but I can't seem to spot where it may be.

  My scanner is a HP C5110A and the card is an Adaptec 2940 that also runs a
  CDBurner successfully. I'm running RedHat 6.2 with a kernel I configured
  myself. SCSI support is correctly setup in the kernel as far as I know. I'm
  using sane 1.0.3.

  I can't find any information anywhere else that may help so I have had to resort
  to this list. If anyone can point me in the direction of some help it would be
  greatly appreciated.

  Thanks in advance
  Brendan Boyle
  Shadowtech

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