# CanoScan FB630U

From: Simon Heywood (simon.heywood@physics.org)
Date: Thu Mar 01 2001 - 15:48:12 PST

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  During the last six months or so (i.e. since ditching Windows as my
  principal OS) I have attempted to find information regarding the use of
  Canon USB scanners (specifically the model I own, the FB630U).

  I got this response (below) from a Canon UK employee a few months ago, and
  he recently telephoned me to inform me that Canon UK was trying to put
  Linux support on their (international) corporate agenda. I got the
  impression that their priority was with printers before scanners and that
  the proposed support would be (not unexpectedly) in the form of a binary
  package.

  I proceeded to discuss the merits of open source drivers and defended my
  opinion that releasing programming specs hardly constituted an invitation
  for industrial espionage, to which he seemed to broadly agree with, even
  if his managers didn't.

  Perhaps someone could tell me if any other efforts are underway to prise
  information and/or drivers out of Canon, or point me in the right
  direction as to how to take things further (I'm quite prepared to take the
  Canon USB issue on myself). Perhaps a petition would be in order?

  Regards,

      --
        Simon Heywood <simon.heywood@physics.org>
        website: http://www.warwick.ac.uk/~phucq/
      ---------- Forwarded message ----------
      Date: Tue, 31 Oct 2000 11:07:50 +0000
      From: Customer Services <Customer.Services@cbs.canon.co.uk>
      To: simon.heywood@physics.org
      Subject: Technical Support
      Dear Mr Heywood,
      Thank you for your enquiry regarding Canon scanners and Linux drivers.
      We would advise you to contact Canon Europa for further details relating
      to Linux drivers as they currently operate Developer's Programmes for
      other Canon product ranges.
      We will however look into the matter for you. The Scanner Product
      Specialist will seek to obtain more information on this matter and
      contact you in due course with his findings.
      We hope that this information has helped to resolve your enquiry.
      Please do not hesitate to contact us if you require further assistance.
      Yours sincerely
      Matt Giordano
      Customer Services
      --
      Source code, list archive, and docs: http://www.mostang.com/sane/
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