# Handle user registrations

{term}`Pod` admins can enable manual sign-up validation. This setting requires moderators to approve or refuse account creations.

:::{dropdown} Required permissions
:icon: key

- {guilabel}`Moderation` – provides access to the administration and moderation menus.

:::

Requests appear in the {guilabel}`User Requests` list. Each request contains the following information:

- The user the request was {guilabel}`Submitted by`
- The {guilabel}`Creation date` of the request.
- **Optional** – any responses the user left to fields in the sign-up form.
- The {guilabel}`Status` of the request.
- Which moderator the request is {guilabel}`Assigned to`.
- The {guilabel}`Resolution date` of the request.
- Any {guilabel}`Internal notes` left by the moderators.

```{contents}
:local:
```

## Approve a sign-up request

To approve a sign-up request:

::::{tab-set}

:::{tab-item} Desktop
:sync: desktop

1. Log in to your {term}`pod`.
2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
5. Read through the details of the request.
6. Select {guilabel}`Approve` in the {guilabel}`Actions` section.

:::

:::{tab-item} Mobile
:sync: mobile

1. Log in to your {term}`pod`.
2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
5. Read through the details of the request.
6. Select {guilabel}`Approve` in the {guilabel}`Actions` section.

:::
::::

That's it! You've approved the user's sign-up request. The user can now log in.

## Refuse a sign-up request

To refuse a sign-up request:

::::{tab-set}

:::{tab-item} Desktop
:sync: desktop

1. Log in to your {term}`pod`.
2. Select the wrench icon ({fa}`wrench`) at the top of the sidebar to open the {guilabel}`Administration` menu.
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
5. Read through the details of the request.
6. Select {guilabel}`Refuse` in the {guilabel}`Actions` section.

:::

:::{tab-item} Mobile
:sync: mobile

1. Log in to your {term}`pod`.
2. Select the wrench icon ({fa}`wrench`) at the top of the screen to open the {guilabel}`Administration` menu.
3. Select {guilabel}`Moderation`. The {guilabel}`Reports` page opens.
4. Select {guilabel}`User Requests` at the top of the screen. A list of pending requests appears.
5. Read through the details of the request.
6. Select {guilabel}`Refuse` in the {guilabel}`Actions` section.

:::
::::

That's it! You've refused the user's sign-up request. The user can't log in to your pod.